McPherson, Kansas – November 23, 2020 - The City of McPherson has agreed to work with Service Line Warranties of America (SLWA) to offer protection to city homeowners for the water and sewer service lines that connect their homes to the city’s systems. You may have received or will be receiving a mailing over the next several weeks with their information. The coverage is voluntary and available at affordable monthly prices. Founded in 2003, SLWA has worked with over 500 leading cities and municipalities in the US to provide repair service plans that offer homeowners peace of mind and convenience.
Many homeowners do not know that damage to the service lines (water and sewer lines) on their property is often times their responsibility to repair. In the event of a service line repair emergency, the homeowner will be responsible for scheduling the repair and covering the associated cost. As the homes age, along with the infrastructure serving them, SLWA’s and similar provider’s repair plans provide homeowners with an optional solution in the event of this type of unexpected repair.
Service line warranty programs such as the one offered by SLWA protect against repairs needed to pipes on homeowners’ property. Repairs to these pipes may or may not be covered by basic homeowners insurance or by the City of McPherson. If homeowner has an interest in a program such as this, we first encourage them to contact your insurance agent to find out what their homeowner’s insurance covers and encourage them to look at all relevant options. We recognize that other providers besides SLWA provide similar programs so we encourage each individual to find their best fit.
Many factors contribute to the life expectancy of a service line including the age, type of piping material, soil conditions and installation quality - all factors which are covered through these types of protection programs. These program is voluntary for homeowners and run solely by SLWA.
The City of McPherson was careful to analyze and become informed about the services offered by SLWA before agreeing to work with them. SLWA has been recognized as the nation's largest and a highly trusted source of utility line warranty plans endorsed by the National League of Cities. The company is committed to delivering an excellent customer service experience and maintaining an A+ accredited rating with the Better Business Bureau.
The City encourages each citizen to balance their individual needs based on risk when it comes to programs offering these kinds of services. If citizens have questions about the program, we encourage them to contact the program directly from literature provided. For questions regarding the City of McPherson’s involvement, contact Nick Gregory at nickg@mcpcity.com or (620) 245-2535.